However, it would be dishonest to ignore the software’s limitations. The Bengoo KM-1 utility suffers from a lack of polish. It is often difficult to find the correct version online, as multiple generic drivers are rebranded for similar OEM shells. Additionally, the software does not support "cloud syncing" or automatic game profile detection. Users must manually open the application and switch profiles before launching a game—a minor inconvenience that interrupts the gaming flow. Furthermore, post-2023, some versions of the software have faced false-positive antivirus flags due to the way their macro drivers interact with system inputs, requiring users to create exclusions in Windows Defender.
One of the most underutilized features of the is its profile management.
| Tab | Function | |------|-----------| | | DPI settings, polling rate, double-click speed | | Lighting | RGB effects, brightness, speed | | Button Assignment | Remap buttons (including side buttons) | | Macro Editor | Record and assign key sequences | | Profile | Save/load different configurations |
Because there is no dedicated software suite for fine-tuning, customization is handled directly through the mouse's physical buttons: