Masterclass - Chris Voss - The Art Of Negotiati... Info

: A downward-inflected, calm, and soothing tone used to calm a counterpart or state something immovable. The Playful Voice

Voss teaches how to use speech patterns and tone—such as the "Late Night FM DJ Voice"—to calm the counterpart's brain and bend their reality. Key Negotiation Tactics MasterClass - Chris Voss - The Art of Negotiati...

"It seems like you’ve been treated unfairly by people you trusted," Elena replied. She was using a to validate his emotion without agreeing with his actions. "Damn right," he muttered. The shouting stopped. : A downward-inflected, calm, and soothing tone used

Voss’s strategy isn’t about being the loudest person in the room; it’s about being the most observant. Two of the most famous tools he teaches in the course are and Labeling . She was using a to validate his emotion

Here are 3 counterintuitive gems from the class that stuck with me: