This isn't a novice user. They know the technical specs of their delivery mechanism. The tragedy is that this technical knowledge coexists with a complete disregard for how legitimate logos are distributed (via brand kits, press rooms, or paid marketplaces). They want the (transparent PNG) without the surgical license (permission).
If you are working on a video project or a graphic layout, a logo with a solid background is a hindrance. Transparent backgrounds allow for: This isn't a novice user
: Essential for overlaying the logo on diverse digital media. Template Files (PSD) This isn't a novice user
