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The Web Filter requires a specific active license module. If your core license is valid but the filter is "not activated," it may be a module-specific expiration.

Without a valid license, the web filter will not activate. Navigate to .

: Hold the Shift key while navigating to Status > System Health in the admin interface, then click Enable SSH .

cd /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" /etc/boxinit.d/60winroute restart Use code with caution. Copied to clipboard

When the Kerio Control Web Filter is not activated, and categorization is disabled, it means that the solution is not actively monitoring and blocking web traffic based on predefined categories. This can lead to several issues, including:

Kerio Control uses Zvelo to categorize websites. If the service fails to get updates, it disables categorization. DNS Resolution Issues: Web Filter needs to reach *.zvelo.com

On rare occasions, the web filter module fails to install correctly. Backup your configuration ( Configuration → Backup → Download ), then reinstall Kerio Control. Restore the backup and reapply the license.