If you are a workshop owner, train your staff to recognize this error and follow the basic steps (reinstall drivers, try another USB port) before calling IT support. For home mechanics or small garages, the guide above will save you hours of frustration and potentially hundreds of dollars in unnecessary replacement dongles.
If you are doing a fresh install and see this error, the issue is likely where you installed the program. If you are a workshop owner, train your
By following these steps, you should be back to accessing wiring diagrams and service intervals in no time. If you are a workshop owner
Run the file as an administrator to reinstall the virtual driver. Restart your computer. 3. Update the Hardware ID (HWID) If you are a workshop owner, train your