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: If the update screen persists without progress, ensure your antenna is correctly aligned. For satellite decoders, specific frequencies (like 11481 V 45000) may need to be verified in the pointing settings. Related Support

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: Turn off your decoder using the remote, then remove the power supply for 1–2 minutes. : If the update screen persists without progress,

Upgrading your StarTimes decoder software is essential for improving system stability, fixing security vulnerabilities, and unlocking new features. Most modern StarTimes decoders feature , but you can also manually trigger or perform an update if you experience issues. Manual Upgrade Methods Reboot Trigger bypassing the frozen interface