Standing by to help you succeed.
The point of sale and platform built with your business’ success in mind
: Ensure the license dongle is securely plugged into the computer. Try moving it to a different USB port to rule out hardware failure. Restart Supervisor Services : Restart the Optima Supervisor software
: The physical USB dongle (the "piece") is not plugged into the machine or the port is faulty. Driver Failure
If your system uses a physical Dallas Key (the magnetic "fob" used by servers) or a USB security dongle, the reader or the key itself may be dirty or damaged.
The point of sale and platform built with your business’ success in mind
Contact Us
